Refund policy

For hygiene and safety reasons related to baby products, returns are not allowed.

We offer exchanges only in case the product is damaged, defective, or incorrect.

Eligibility for Exchange

To be eligible for an exchange:

  • The issue must be reported within 48 hours of delivery

  • The item must be unused, unwashed, and in its original packaging

  • Proof of purchase is required

How to Request an Exchange

To request an exchange, contact us at care@munchbubs.com with:

  • Your order ID

  • Clear photos or videos showing the issue

  • A brief description of the problem

Once your request is approved, we will share instructions for the exchange process.
Items sent without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if:

  • The item is damaged

  • The item is defective

  • You received the wrong product

We will evaluate the issue and arrange an exchange where applicable.

Non-Returnable Items

Due to hygiene and safety concerns, all baby feeding products are non-returnable.
This includes used, opened, or tampered products.

Refunds

  • Refunds are not provided, as returns are not accepted

  • Approved cases will be resolved only through exchange/replacement

Contact Us

For any exchange-related questions, please contact:
care@munchbubs.com